5
HOW TO MAINTAIN YOUR ACTIVE 350S SHOWER
It is recommended that the shower unit and hose etc. be cleaned using a soft cloth and that the use
of abrasive or solvent cleaning fluid be avoided.
We recommend that before any cleaning, the isolating switch be turned off, thus avoiding
accidentally switching on the shower.
WARNING: IN ORDER TO MAINTAIN THE PERFORMANCE OF YOUR SHOWER,
YOU MUST CLEAN THE SHOWER HANDSET REGULARLY
All water contains particles of lime, which build up in the shower handset and unit reducing the
performance.
It is therefore important to clean the shower handset by simply rubbing the rubber nozzles.
NOTE: After use it is normal for some water to drip from the shower handset for a few moments.
This inhibits scale build-up over prolonged use.
SELF HELP
If the shower is unsatisfactory, make the following checks bef
ore calling out the contractor.
Any one of these adjustments could restore the performance.
The shower cycles
from HOT to COLD
The shower temperature is set too hot causing the thermal cut-out (safety
device) to operate.
Turn inner knob “B” anti-clockwise in the direction of the “blue arrows” to
increase water flow.
Slowly increase the water temperature by turning inner knob “B” clockwise in
the direction of the “red arrows” until a comfortable showering temperature has
been reached.
You MUST WAIT approximately 20 seconds for each adjustment to affect the
water temperature.
“ (medium)” setting may need to be selected.
Water too HOT Increase water flow by adjusting inner knob “B” anti-clockwise (direction of the
“blue arrows”).
“ (medium)” setting may need to be selected.
Increase pressure to water supply e.g. fully open service valve or stop cock.
Check hose is not kinked restricting the water flow.
Clean shower handset.
Water too COLD Check power is on by neon being illuminated.
Decrease water flow by adjusting inner knob “B” clockwise (direction of the “red
arrows”). “ (high)” setting may need to be selected.
Select inner or outer only handset spray pattern.
Spray pattern poor Clean the shower handset.
Water takes longer
to heat up
Thermal cut-out has operated after previous use
(automatically resets when unit cools down)
“ (high)” setting may need to be selected.
Water goes cold
while using
shower
Check neon light is on.
Check water pressure has not fallen so far as to let pressure switch cut out,
e.g. Another tap drawing water off.
Raise position of shower handset.
Water continues to
“ (stop)” selected
The shower includes a shutdown feature that means the water will continue to
flow for up to 7 seconds after “ (stop)” has been selected.
Broken parts Please contact our spares department on 08709 000420 (UK only).
Fitting instructions are provided with most spares
WHAT TO DO IF THINGS GO WRONG (1)
(12 pages)
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